Read some of the recent comments from our members about the outstanding service they received from our employees.

I'm grateful that the transactions did not take long to accomplish.

I wish I could recall the staff's names so I can list them here but unfortunately I do not. They were very friendly, courteous and patient with my many questions and request (at all your 3 branches which I visited within the last month or so). They all asked me if there is anything else I need or need help with even after helping me with the many requests and questions making several.

Tellers are very quick and efficient.

The representative was very nice and kind.

I have NEVER had any issues with the reps you having working in the Brokaw/First Street office, they have all been helpful and knowledgeable.

I had to wait when I came in the building but the gentleman acknowledged that I was there and kept me up to date on how long he would be and was at all times very polite. Once it was my turn, he was very helpful and quick.

The clerk asked his manager about the 5-day hold on a brokerage house check I was depositing. As a result the hold was taken off and my check amount was available immediately.

I don't remember her name but my checks were delivered yesterday without error. Same deluxe order with copy behind each so I have a record. No problem-O. Very satisfied.

Mountain View personnel were friendly and  helpful.

Just real friendly service.

No line, prompt service, friendly

I was extremely satisfied with my experience at Tech CU in Cupertino. The Staff was friendly and helpful. Thank you.

Teller was very friendly, efficient, and personable. I walked out smiling.

Ihave been a member of Tech CU since the early 1980s. I think everybody at the Mountain View branch are extremely helpful and friendly.

Very thorough and helpful.

I was especially pleased with the courtesy extended by the young lady.

it was a routine check cashing. Simple no big deal.

Professional, and efficient.

The branch manager was very helpful and polite.

The staff were very helpful, professional and eager to assist with my transactions.

Very Responsive and Courteous.

Your staffs are very polite and friendly.

Quick with no wait time.

Depositing (which I normally do by mail) was fast and easy - in and out in less than 5 minutes.

It was a good pleasant experience. The representative even called me later about an issue.
I just love the new Newark location as I live in Fremont, but worked in South Bay which is why I had opened an account initially. The reps were very helpful especially telling me about the new Allpoint ATM affiliation with Tech CU.

I really like that most transactions can be made online at any time. When I need branch services it usually with minimal waiting.

It was fast and easy. Joe was really nice.

The staff member (I think it was Amritha in the Cupertino branch) was very knowledgeable and answered lots of my questions about credit unions in general. I was not previously familiar with them at all.

The representative would recommend new program with better interest rates which my husband and I are appreciate the help since we were not following all of the ads.

The complicated concept of an HSA was handled thoroughly.

It was a nice comfortable environment.

Friendly, helpful, took care of me fast. Very satisfied.

Forgot the ladies name, but the person via phone as well as in the Milpitas office was very nice and knowledgeable and also very fast!

Think you have good credit card offerings. (i am new to the US, and although I have a very salary and platinum credit rating in Europe, nobody except tech CU was willing to give me a credit card.

The young man who assisted me saw that I was waiting for the customer rep. and approached me after he had assisted another customer. He did all the paper work there until completed.

Linda Yip made my car buying experience as painless as possible. She went out of her way to make sure I had the info I needed. She is just a lovely lady, and one of the many reasons I like Tech CU! I've always been a big believer in Credit Unions. Tech CU has impressed me immensely by offering both superior customer service AND a truly full-service web interface. I am, in short, Wowed by all I get from Tech CU.

The gentleman who helped us (I can't remember his name) was very thorough and helpful. The checks we ordered came very quickly too.

The Tech CU representative listened well, and addressed our questions thoroughly. My husband and I were quite happy with the quality of her service.

Bob Tran was very helpful. Contacted me for everything I need or could be easily contacted when I have questions.

Renee Hipolito was easy to deal with.

The 2 people that helped me go though the online setup of accounts and processing my loan were amazing. I wish there were more people like that in this field.

Carolina at San Jose Branch was very helpful.

Tech CU representatives were very friendly and helpful explaining the health insurance options and showing me how to apply for the HSA.

Your staff a lot of help. I have been disappointed lately in TCU because of the low interest rate they are offering. I have had to withdraw money and go to other banks.

I was pleasantly surprised that the representative remembered my name. I had only met with her for other transactions a few times in the past year. She has always been friendly and helpful. I believe her first name is Amarith.

Fremont branch took care of the problem I had.

Renee of Fremont was very knowledgeable of the products being offered.

I was satisfied of how the staff was very polite and gave me all the necessary information I needed to know about my account.

Staff was friendly and knowledgeable. Staff was patient in following up for the loan.

Staff is friendly and knowledgeable.

I did everything through the web site to create an account for a certificate, so I did not have direct contact with any staff.

Amritha (Cupertino branch) was very professional and efficient.

Very satisfied with the people that work at Tech CU.

I am very much satisfied with my experience with Tech CU. It was pleasure banking with Tech CU.

Thanks for helping me in opening TECH CU account, The account opening is very fast and hassle free.

The service was fast and he made some good recommendations.

The gentleman that helped me was quick and friendly and knew what he was talking about.

I really liked the fact that the representative at the Milpitas branch remembered my name and was friendly to me.

The people I spoke to were friendly, I had trouble determining exactly who I needed to speak with about my CD.

I got what I needed, as I went in there so many times with questions!

The account opening procedure was simple, and was handled very quickly.

Auto Store is FANTASTIC! Loan process could not have been faster or easier.

Met representatives on Sun Microsystems campus and was cordially greeted. Account information was communicated effectively and the experience of opening the account was simple and painless. The representatives were very knowledgeable and helpful. They made information available about your other products and I took advantage of that opportunity to study up on your offerings. I would highly recommend Tech CU to anyone. They provide excellent customer service.

I am at a distance and don't interact with the staff other than through the secure mail system. I am pleased. I appreciate Tech CU enabling Bank to Bank transfers so I can obtain fund from my Tech CU account in a local bank where I live.

The load went very smoothly with a minimum amount of my time required.

Jayna and Doreen were great! This auto loan was the easiest I have ever done, I applied online and everything was handled either by phone or email. I never had to come to a branch, which I find to be a big benefit (time savings, etc). Also, although the paperwork was completed and a check sent to the dealer within 1 week of me picking up the car, the dealer called me a month later and said they never got the check! I contacted Jayna, who looked into it and concluded the dealer lost the check. She had a new check issued and delivered; I think she went the extra mile to fix a problem that was caused by someone else's error.

David Torres was professional through out the entire process. I was offered a better rate elsewhere but after contemplating on the outstanding service and commitment David provided, I choose Tech CU. He made the transaction so simple, I can't imagine going anywhere else.

The staff is always helpful and friendly. They are willing to work with me to get the right services and to offer others that I might not be aware of, but never pressure me to sign up.

Service is prompt and employees are always helpful.

Got help right away when need help.

Irene was very helpful and made every effort to help in my decision.

Private Banking services have been working well for me since I had moved out of the local area (Silicone valley) a few years ago.

Cindy Tsai offered me options on where to put my money, I can home and discussed them with my spouse and the following day returned with our decision.

The experience was good; the representatives were very responsive and attended to the needs very well.

Very personable attention.

Very helpful and responsive. Very fast process.

Buying a car through Tech CU was so easy. Having a pre approved loan and using the on line car store, the entire experience took 1hour. It was so easy it is the only way to buy a car.

Rashmi provided excellent service. She knows her job well provided friendly, professional service.

I was very pleased with my experience at Tech Cu. The customer service lady listened to what I needed and my problems FIRST then she suggested options for me. I felt comfortable and happy because the bank is so close to my house. I have told my fiancé about the bank and I’m trying to convince him to open an IRA account.

I took their advices of what to do better with my money.

When I visited the Sunnyvale branch to find out the payment status for credit card, the one of the stuff was very helpful to find out the status.

Very professional , great service.

Yes I was satisfied with my new account at Tech Cu. I have been a member for many years and enjoy going to the bank every time cause the staff actually recognizes me by name. I will choose no other bank but Tech CU. Thank You!

Simple process with person who knew what they were doing.

Cheston is very responsive and helpful - I appreciate that!

I am always satisfied with the staff, but Faye is my favorite.

I really thankful to Cindy Tsai, she helped me a lot during opening my account and when I applied for car loan. I really appreciate it.

Fay Bernard at the Mountain View branch is very knowledgeable, courteous and helpful.

Going in to cash checks and move my money is very easy and quick.

It was easy to open my certificate accounts with Tech CU. I noted an error -- when I pointed out it was correctly promptly. Overall I got a fantastic service.

The way your employee spoke, I really satisfied in explaining and all.

Person was friendly and called to confirm and give feedback. Entire process was very timely.

The representative was very professional and nice.

Jason Garcia did an excellent job getting me set up at 5 minutes before closing.

The ability to quickly lock in the lowest rate in a particular time period was very good.

In general the staff at the Mountain View office is great!

Great and convenient service.

Your staff is very friendly and knowledgeable. I like the friendly and courteous attitude and excellent service I received.

Tech CU staff was quick and very responsive. She got it done quickly and she was friendly too.

I think Tech CU staff at Fremont location is doing a fine job.

Customer service was excellent. Good proactive approach by the Tech CU representatives helps increase customer satisfaction immensely.

I am satisfied with the service I receive and that is why I have been a customer for the past 18 years. I am especially happy with the new features Tech CU rolls out well ahead of rest of the banks. Most of the teller staff is very friendly.

Very professional, quick turn around, followed up to make sure that the account had been set up. Thanks!

The online process to open a certificate account was simple and easy. The response to my request was very timely.

They explained in detail with kindness when I ask some questions and always try to give me good and fast service.

ATM is located in my company lobby.

Everyone was very helpful but Delia Rodriguez went above and beyond to make sure the auto closed in time to meet the 5 day deadline I had. The follow-up & follow-thru was refreshing.

Easy account opening. Great experience.

It was great. Our rep was kind, helpful, and prompt. She seemed to have a great knowledge of the account we were setting up. She made her self available to us no matter what.

Staff is very courteous and receptive.

The Staff in your 1ST Street SJ office is very friendly, fast and courteous. I enjoy going there.

The responses were quick and the staffs at the San Jose center were helpful.

Great experience with buying a new car through the car store.

Staff was very polite and helpful.

Many thanks to Jayna Mistry from the lending department, who processed my application. She was following up every day, updating me with the current status, helping to fill out all necessary forms. Excellent service, thank you very much!

Everyone was very helpful - I applied over the internet, received the docs via email and the notary came to my office to have me sign the papers. It was great!

We were affected by the ARCO ATM theft and have had very quick service from Tech CU to stop our cards, replace and reverse NSF notices. Amanda Nguyen was very helpful in suggesting this lower interest rate loan to us. We were not asking and yet she brought it to our attention to save us hundreds of dollars every year.

very friendly people, very satisfied, thank you.

The representative was helpful and knowledgeable which made the process more expeditious.

Satisfied.

Yes. The staff was very help and patient. Thanks again.

Very friendly, supportive, knowledgeable extremely helpful

I opened the Auto Loan and the account at the De Anza Branch in Cupertino and the processing was very fast and the Tech CU personnel were very good and professional at his work.

I was very satisfied. Thank you for the excellent service.

Very quick and easy.

I would like to express my deep gratitude to Miss Poonam Goyal for her kindness, professionalism, and promptitude in helping me to set the loan.

Location is near my work, Apple Cupertino, the lines are short, and service is swift.

Excellent Customer Service! Very responsive and the individuals I spoke with were very knowledgeable. Follow-through is excellent as well.

Very happy, I've beeen a member for over 20 years.

Everyone was very helpful and friendly.

Staff was very helpful and polite, and gave me good advice. Thank you for the good service!

Good recommendation from Fred for investment choice.

Cindy Tsai is very helpful and friendly. She delays her lunch for loan doc signing.

If you have a story to share, send it to response@techcu.com.