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  • Overcoming Payment Challenges

    Are you experiencing financial difficulty with your Tech CU real estate loan? We want to help. If you are struggling with your monthly mortgage payments or have already missed a payment, now is the time to take action.

    For assistance, please call:

    • The Special Assets Group at (800) 649-3721
      Monday – Friday: 8 am – 6 pm
    • E-mail us for more detailed assistance.

    In order to assist you we will need to talk with you about your financial situation and what you can reasonably pay on your loan. If you are requesting assistance with a first mortgage, please complete the Making Home Affordable Program (MHAP) request and 4506T-EZ form. If you are requesting assistance with a 2nd mortgage or home equity line of credit, please complete the Mortgage Modification Application. Also, please provide the following documents:

    • 2 most recent pay stubs
    • Most recent tax returns
    • Lease/rental agreement if the property is not owner occupied
    • Mortgage statement from other lien holder
    • Evidence of current homeowner insurance
    • Two (2) most recent bank statements (Non-Tech CU accounts)

    You can return all the documents to a Tech CU branch, send via secured email, or mail to:

    Technology Credit Union
    Attn: Special Assets Group
    2010 N. 1st Street, Ste 206
    San Jose, CA 95131


    Alternative Home Loan Payment Options

    You may also want to take advantage of the free or low-cost counseling provided by the Department of Housing and Urban Development (“HUD”). To find the nearest HUD-certified housing counseling agency in your area, call (800) 569-4287 or visit:

    The Homeowner’s HOPE Hotline provides free, comprehensive foreclosure assistance and housing counseling services around-the clock at (888) 995-HOPE (4673), 24 hours a day, 7 days a week, 365 days a year, in over 170 languages.